Touchpoints

From Apps for Sage 300

Touch point records are

  1. Emails
  2. Logged phone calls
  3. Logged SMS messages

These can be stored under

  • AR Customers
  • AR Customer Contacts
  • AR Customer Orders
  • AP Vendors
  • Prospects

They are not available under

  • Items

(1) The touchpoints tabs all have this icon

(2) Toggle the list to view details

Saved Emails also have a button to open a dialog to view in full